Help
Troubleshooting
Common problems and where to find the fix.
Find your problem in the list. If it is not here, write to support.
Server
- Error during installation
- Installation stuck or failed
- Server is "Offline"
- Two identical servers in the list
Domain
- Domain is not linked to the server
- No response
- Domain is linked to another account
- Domain is in the registry of prohibited sites
- No HTTPS
- Domain home page returns 404
Link
- Returns 404
- Returns 403
- Template changes did not apply
- Macro left in the URL
- Bots go to random sites
- The bot page opens even though you are a person