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Troubleshooting Link Issues

Diagnostic Flow​

Quick Checklist​

Initial Diagnostics
  1. ✅ Domain is properly bound
  2. ✅ Template is configured correctly
  3. ✅ Target URLs are reachable
  4. ✅ Meta tags are filled in
  5. ✅ Distribution rules are active

Common Issues & Solutions​

🔄 Redirect Not Working​

Symptoms:​

  • Page won't load
  • DNS error
  • Incorrect IP

Solution:​

  1. Check domain binding:
- Go to "Domains"
- Check binding status
- Check availability via https://dnschecker.org/#A
  1. Update DNS records:
  • Remove old records
  • Add new ones with correct IP
  • Wait for DNS to propagate (up to 24 hours)

Prevention:​

  • Regularly check domain statuses
  • Enable DNS monitoring
  • Keep domain registrations up-to-date

🖼️ Preview Issues​

Social preview not displaying​

  1. Check meta tags:
- title: must be descriptive
- description: 150–160 characters
- image: valid image URL ending in .jpg or .png
  1. Ensure image accessibility:
  • Image opens in browser
  • Supported format
  • Optimal dimensions
  1. Clear cache in social networks:
  • Facebook Debugger
  • Twitter Card Validator
  • VK Link Checker
Optimal Preview Sizes
  • Facebook: 1200x630px
  • Twitter: 1200x600px
  • VK: 1200x536px

🎯 Distribution Issues​

Rules not working properly​

  1. Check distribution settings:
- Rule priority
- Filtering conditions
- Distribution percentages
  1. Reconfigure rules:
  • Remove conflicting rules
  • Define clear conditions
  • Test thoroughly

Stats mismatch​

  1. Check traffic sources
  2. Verify filter accuracy
  3. Match time zones

🛡️ Security Issues​

Bots bypassing filters​

  1. Strengthen security:
- Increase protection level
- Enable extra checks
- Add JS-based validation
  1. Update filtering rules:
  • Add new patterns
  • Use blacklists
  • Enable behavior analysis

Preventative Measures​

📋 Routine Checks​

✅ Daily Checklist​

  1. Uptime Monitoring
  • Check core domains
  • Random link tests
  • Monitor server responses
  1. Analytics
  • Review key metrics
  • Spot traffic anomalies
  • Monitor conversions
  1. Security
  • Watch for attacks
  • Review filters
  • Analyze block events

Frequently Asked Questions​

How to verify domain binding?
  1. Go to the "Domains" section
  2. Select your domain
  3. Click "Check Binding"
  4. Follow the on-screen instructions
Why isn't JavaScript redirect working?

Possible reasons:

  • JavaScript is disabled in the browser
  • Script conflict
  • Blocked by antivirus
How to speed up redirect?
  1. Use faster redirect types (301/302)
  2. Check server latency (ping)
  3. Reduce filtering intensity
Important

For complex issues, contact support: